Returns & Exchanges
At actually fair., we want you to love your beauty routine, which is why we offer a 30-day window for returns on products that don't meet your expectations. We believe in transparent beauty and ensure a straightforward process for all our customers.
Initiate Your Request
Log into your customer portal or contact our support team with your order number to start the return process.
Prepare the Package
Place the items in their original packaging, ensuring the product is at least 50% full and securely sealed to prevent leaks during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing